Welcome to Valuekeep
Frequently Asked Questions on the Cegid Account
As seguintes perguntas frequentes visam esclarecer dúvidas sobre o acesso à aplicação: 1. De que dados necessito para registar uma nova conta? Para registar uma nova conta, pode utilizar o seu email ou uma conta externa que já possua (Microsoft, ...
What can we find on the Request Manager dashboard?
The request manager can be kept up-to-date regarding the state of the requests or the asset requests for you access level. The initial dashboard presents the updated data and indicators. In this page, we present two dashboard categories: the global ...
First login flow: add user | Accept invite | first login | Download App
Inviting users and downloading our Apps is very simple and can be done in a matter of minutes. Adding a user The subscription manager will click on profile > users to add a user. Selecting role Enter the name and email of the user about to be added. ...
How do I create a ticket in the Help Center?
How to access the Valuekeep Help Center?
How to access your Valuekeep subscription for the first time?
How do I change the login information in the solution?
In Valuekeep CMMS, users have the possibility to change their email, password, see their activity in the product and change the language. To change this information, you should access the personal area button (the one with your photo or initials) in ...
What are the main functionalities of the interface?
In order to support maintenance management and facilitate the whole process, the interface of Valuekeep CMMS was built based on usability and user experience, providing a quick interaction with the various functionalities. Dashboard The information ...
How can I invite users and assign them roles?
In Valuekeep CMMS, users can have distinct accesses and responsibilities according to their role and profile. It is necessary that the Administrator/Subscription Manager invites all necessary users and assigns them the appropriate role. Now, there ...
What can we find in the requester's dashboard?
The requester can always be updated on the status of their requests by accessing the initial dashboard that displays the updated data and tasks. Two types of dashboards are displayed on this page: the requests management dashboard and the ...
What can we find in the technician's dashboard?
To always keep the technician updated regarding the work to be executed, the initial dashboard always presents the updated data and tasks. Two types of dashboard are presented: the management dashboard and the operational dashboard. Work Management ...
What can we find in the administrator's dashboard?
The maintenance manager can always be up-to-date with the state of the company's maintenance by accessing the initial dashboard that displays data, tasks and indicators. There are two types of dashboard on this page: the management dashboard and the ...
What types of user profiles exist?
To ensure the correct use of all features, and to functionally manage the workflows, the administrator has the following roles available: i.Administrator ii.Technician iii.Requester iv.Integrator v.Requests Manager vi.Work Manager vii.Read only Each ...
Operation shortcuts
In Valuekeep the following shortcuts are available: Lists Ctrl+Alt+N − New record; Ctrl+Alt+V − View record; Ctrl+Alt+Pg Up − Previous page; Ctrl+Alt+Pg Down − Next page. Transactions Ctrl+Alt+S − Save (Ctrl+Alt+G in PT); Ctrl+Alt+R − Reset; ...