Work management
Minimum operating system versions
To assure high performance levels and data security, minimum operating system versions have been implemented for the use of the Valuekeep Requester and Valuekeep Technician mobile applications: Windows: OS: 10 (Windows 10) Android: Android version 7 ...
Mobile - How to view the attachments for the work order and their assets
To view the attachments of a work order, you must enter the desired work order and press the attachment tab on the lower corner. The attachments will be presented in 2 areas: Work Order - Attachments regarding the work order; Assets - Asset ...
Mobile – How to set up the Valuekeep Requester CMMS?
The Valuekeep CMMS can be performed using the login screen or using the application menu (Menu → Configurations). The configurations are defined in the following areas: Base configurations Language – by default, the app uses the language selected in ...
Mobile - How do I see the Work Order information?
To see information on a work order (WO), you have to go to the WO's list, select the desired WO and click on the information icon in the top right-hand corner. The information displayed relates to the selected WO, where the corresponding information ...
Mobile – How to explore the requisitions?
Requisitions can be viewed using the following options: i.Requisitions - On the main Dashboard screen, you can access the option "Requisitions", where all requisitions created by the logged-in user are listed, ordered in decreasing order of request ...
Mobile - How to record/change/delete requisitions?
Table of contents To create a Requisition, follow these steps: 1. Access the "Requisitions" option; 2. The requisition list is presented: 1. Synchronized reports - these only allow to view, you cannot change them; 2. New reports ...
Mobile - How to change a work order that was not yet synchronized to the web cmms?
You can only change work orders that have not been synchronized yet in draft. To change the data of a work order, you must follow these steps: On the dashboard, select "Report Work" or on the menu select the option "My Work" On the Work orders, press ...
Mobile - How to explore work orders?
It is very important for technicians to be able to quickly view the work that they must perform. You can check the work that needs to be done through the following options: Technician dashboard – allows technicians to immediately know the number of ...
Mobile - How do I change the status of the work orders?
In the state transition, you must consider that: to remove the transitions performed, before synchronizing, click on the arrow to the right of the status. If the statuses transition performed requires a justification, a dialog is displayed to insert ...
Mobile - How to change a work order that synchronized to the web cmms?
On the work orders already synchronized to the web cmms it is only possible to perform the following changes: Details tab - change the operating state; Observations tab -change the observations, if the work order allows it. Attachments tab - add ...
Mobile - How do I create a Work Order?
The Work Order (WO) is the entity which represents the maintenance work to be performed for an asset or location. To create a work order, follow these steps: On the menu, select the option "New Work Order"; The work order creation window is ...
Popular Articles
What are access levels and how can I create them?
The access levels are a way of restricting the access of certain work groups by area. To create a new Access Level, select the option Settings | Assets | Access Levels; The list of access levels is displayed; Press the "Create" button. Enter the ...
How to create a preventive maintenance?
Preventive maintenance specifies a set of maintenance actions to be performed based on a fixed recurrence or on meter values. To create a new preventive maintenance, select the option Work | Preventive Maintenances: The list of preventive ...
How to create requests?
Through requests, an organization's employees can request maintenance actions on assets or locations. These maintenance requests, usually referred to as HelpDesk requests, allow the maintenance teams to respond to different requests by creating ...
What happens to my data when I leave?
Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...
How can I download and install the Valuekeep Integrator?
At the end of this page you can find the latest update of Valuekeep Integrator, suitable for the version 3. After downloading the attachment, you must follow the steps to install the Valuekeep Integrator: Extract the files from the zipped folder to ...