WebAPI, Integrations And Data & Security | Data & Security

Data & Security
What happens to my data when I leave?
Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...
What kind of service can I count on?
Valuekeep offers an average uptime of 99.5%, operating multiple levels of data redundancy and enterprise-level scalability in multiple geographically separated data centers. Our monitoring tools, controls, policies and a dedicated service management ...
What are Valuekeep’s backup policies?
Our virtual machines are set up with a weekly backup, with 14 days of retention. Our databases are configured with a weekly full backup with four weeks of retention and daily differential backup, with 14 days of retention. In the event of a natural ...
How safe is my data?
At Valuekeep, we understand the concerns that customers may have in relation to the security of their data. Due to that, we go to extreme measures to ensure the security and constant availability of our customers’ data. All information moving between ...

Popular Articles
What are access levels and how can I create them?
The access levels are a way of restricting the access of certain work groups by area. To create a new Access Level, select the option Settings | Assets | Access Levels; The list of access levels is displayed; Press the "Create" button. Enter the ...
How to create requests?
Through requests, an organization's employees can request maintenance actions on assets or locations. These maintenance requests, usually referred to as HelpDesk requests, allow the maintenance teams to respond to different requests by creating ...
What happens to my data when I leave?
Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...
How to create a preventive maintenance?
Preventive maintenance specifies a set of maintenance actions to be performed based on a fixed recurrence or on meter values. To create a new preventive maintenance, select the option Work | Preventive Maintenances: The list of preventive ...
How to set the preventive maintenance's time zone?
Preventive Maintenance allows you to set the time zone in which events must occur. This way you can locally setup events that must occur on the day and at the time of the place where the work will be performed. The event preview displays events that ...

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