What kind of service can I count on?
Valuekeep offers an average uptime of 99.5%, operating multiple levels of data redundancy and enterprise-level scalability in multiple geographically separated data centers.
Our monitoring tools, controls, policies and a dedicated service management team ensures that we provide you with the best service.
Related Articles
How safe is my data?
At Valuekeep, we understand the concerns that customers may have in relation to the security of their data. Due to that, we go to extreme measures to ensure the security and constant availability of our customers’ data. All information moving between ...
Webapi - How to create a part of the service type?
This method allows to create a part of the service type in a simplified manner. The method to be used to create a part of the service type is: POST url/api/mytenant/myorganization/businesscore/parts Json example to create a part of the service type: ...
How to set up the pipeline execution (Windows Service)?
The host is the process runtime than instantiates the Valuekeep Integrator engine (PipelineEngine) to manage the pipeline execution (using a scheduling procedure or using a specific on-demand context). The platform provides a Windows Service ...
What happens to my data when I leave?
Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...
What are Valuekeep’s backup policies?
Our virtual machines are set up with a weekly backup, with 14 days of retention. Our databases are configured with a weekly full backup with four weeks of retention and daily differential backup, with 14 days of retention. In the event of a natural ...