What types of user profiles exist?

What types of user profiles exist?

To ensure the correct use of all features, and to functionally manage the workflows, the administrator has the following roles available:

i.Administrator

ii.Technician

iii.Requester

iv.Integrator

v.Requests Manager

vi.Work Manager

vii.Read only

Each one of the roles has different permissions on the product.

i.Administrator: 

  1. The administrator has access to all features in each product row, including the ability to invite new users.

ii.Technician

    1. View all the work orders he created and that are assigned to him;
    2. Create work orders;
    3. Delete the work orders he created and that are still not related to other entities;
    4. Report costs to assigned work orders. Reporting costs includes:
      1. Report Labor
      2. Report Consumptions
      3. Report Misc Costs
      4. Verifying Tasks.
    5. Create failures to assigned work orders;
    6. Create requests;
    7. Edit and delete the requests he created and that are still not related to other entities;

iii.Requester

    1. Create requests;
    2. Edit and delete the requests he created and that are still not related to other entities;

iv.Integrator 

    1. See Integration Pipelines;
    2. See Audit Pipelines;
    3. See details of the last execution by pipeline.

v.Requests Manager

    1. Create requests;
    2. Edit and delete the requests he created and that are still not related to other entities;
    3. View all the requests you created and the asset requests on your access levels
    4. Change requests to the final state, the requests for assets that are at your access level, but were not created by the request manager

vi.Work Manager

    1. Can only view or edit work orders for the workshops he/she manages
    2. Can only view or edit work orders for assets for your access levels
    3. Can only record verifications/costs/measurement values/downtime/failures in assets you have access to
    4. Can only view work order requests for the workshops he/she manages
    5. When creating work orders, can only select assets that he/she has access to and workshops he/she manages
    6. Can only view work orders for the workshops he/she manages
    7. Can only view the preventive maintenance events for the workshops he/she manages
    8. Can manager all requests

vii.Read only

    1. Can only view the information (work orders, preventive maintenances, requests, etc.)
    2. Cannot create, edit or remove records
    3. Can add fields and edit list filters
    4. Cannot select this role on the menu
    5. The Subscriber cannot have this role



The failure feature is only available on the Galaxy and Universe lines.

The Integrator role is only available in the Universe line.


    • Related Articles

    • How can I invite users and assign them roles?

      In Valuekeep CMMS, users can have distinct accesses and responsibilities according to their role and profile. It is necessary that the Administrator/Subscription Manager invites all necessary users and assigns them the appropriate role. Now, there ...
    • First login flow: add user | Accept invite | first login | Download App

      Inviting users and downloading our Apps is very simple and can be done in a matter of minutes.  Adding a user The subscription manager will click on profile > users to add a user. Selecting role Enter the name and email of the user about to be added. ...
    • What are the main functionalities of the interface?

      In order to support maintenance management and facilitate the whole process, the interface of Valuekeep CMMS was built based on usability and user experience, providing a quick interaction with the various functionalities. Dashboard The information ...
    • What can we find in the requester's dashboard?

      The requester can always be updated on the status of their requests by accessing the initial dashboard that displays the updated data and tasks.  Two types of dashboards are displayed on this page: the requests management dashboard and the ...
    • What can we find on the work manager dashboard?

        The work manager can keep up to date on the data he manages, that is, the information can be filtered by workshop manager. The initial dashboard presents the updated data and indicators.  In this page, we present two dashboard categories: the ...