What is the default workflow of the work orders?
By default,
the work orders workflow has the following states:
State
| Notes
|
New
| Initial state, SLA start.
|
In Progress
| Changes the state of the
associated requests to In Progress.
|
Completed
| End
of SLA.
Changes the state of
the associated requests to Completed. |
Closed
| Final state, end of SLA.
|
Canceled
| Final
state, end of SLA.
Changes the state of
the associated requests to Canceled. |
On Hold
|
|
The following scheme shows how to process transitions between states:
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What is the default contract workflow?
By default, the contract workflow has the following states: State Notes New Initial state. Approved Canceled Final state. Closed Final state. The following scheme shows how to process transitions between states:
How to configure the work order workflow?
The state flow for work orders can be changed to be in line with the organization's working method. To create or change the new state configurations, you must access Definitions | Work | Workflow The state list is presented; To create new states, ...
How do I create the work order type?
Work order types allow you to classify the work orders and to apply specific behaviors after being configured. To create a new work order type, select the Definitions | Work | Work Order Types option: The list of work order types is presented; Press ...
How to view the traceability of the work order?
It is possible to view the entity originated in a work order. The work order traceability list allows the maintenance manager to view if the work order originated in a request or in a preventive maintenance event, or if it was created individually. ...
How to report labor associated with the work order?
When a work order is in a state that allows to record costs, it is possible to record labor costs. To record the labor costs, you must access the work order file that you wish to record the costs "Work | Work Orders", select the WO you wish to record ...