Mobile Requests - How to associate an attachment to a request?
associate an attachment to a request, follow these steps:
screen for editing or creating a Request, press the "Attachments"
top right corner, press the "+" symbol. A window with the "Photo"
or "Files" options will be displayed.
- For Android and iOS operating systems, there
will be a third option "Gallery".
- The "Photo" or "Files"
needs to be inferior to 4MB.
"Files" option will trigger a file explorer window where you
can select the desired file.
If you run a Windows operating system, only the
"Downloads" and folder can be accessed. We suggest placing the
files you wish to upload inside that folder.
If you run an Android operating system, the "Downloads"
folder is inside the system's "Downloads" folder. If you run a
Windows operating system, the "Downloads" folder can be found
at: C:\Users\%USERNAME%\Downloads\Valuekeep Requester CMMS
Mobile Requests - Error handling
On the Mobile Requests app, it is possible to handle errors and check the errors that occurred during the synchronization. To see the error list, you must access the menu and select the option Synchronize. On that screen, you can see the errors by ...
Mobile Requests -How to change a request that has already been synchronized to Web CMMS?
On the Requests that have already been synchronized to Web CMMS, it is only possible to perform the following changes: i.Details tab - the request/workflow state transitions. ii.Remarks tab - change remarks. iii.Attachments tab - adding attachments. ...
Request Mobile – How to explore the requests?
The Requests can be viewed using the following options: Request list – allows the requester to view the state of Requests he created, as well as view the Requests created on the device and that have not been synchronized yet. Dashboard – allows the ...
Mobile Requests - How to view and track follow-ups?
To access the Request follow-ups, follow these steps: 1. Access Menu | Requests 2. On the request list, select the request for which you wish to view the follow-ups; 3. Access the Follow-up tab on the lower part of the screen. 4. On ...
Mobile Requests - How to set up Valuekeep requests?
The Valuekeep Request configuration can be performed using the login screen or using the application menu (Menu → Configurations). The configurations are defined in the following areas: i.Base configurations i.Language – by default, the app uses the ...