Mobile - How to change the state of the work orders?

Mobile - How do I change the status of the work orders?

In the state transition, you must consider that:

  1. to remove the transitions performed, before synchronizing, click on the arrow to the right of the status.
  2. If the statuses transition performed requires a justification, a dialog is displayed to insert the justification;
  3. If the chosen status is one which initiates downtime and the work order's "operation status" field is filled in as a downtime status, a dialog is displayed, questioning whether downtime should also be applied to all the work order's asset children.
  4. If the chosen status is one which no longer has any possible transitions, it will no longer be possible to access the statuses list.
To change a WO's status, follow these steps:
  1. On the dashboard, click on Report Work or select My Work on the menu;
  2. Select the WO you want to change;
  3. Select the status;
  4. Select the status you want to switch the WO to. 
When changing to another status, take the following aspects into consideration:
  1. You can remove the transitions performed. Thus, before synchronizing, click on the arrow to the right of the status:
  2. If the statuses transition performed requires a justification, you should insert the corresponding justification. Here, the fields Justification (automatically filled in if there is a default justification), Justification Type (automatically filled in if there is a default justification type) are available. This field is only available if you choose the transition's justification) and Notes (free text) You can fill in all the fields, but only the Justification field or the Notes field must be filled in;
  3. If the chosen status is one which initiates downtime and the work order's "Operation Status field is filled in as a downtime status, you should indicate whether you want the downtime to be applied to all the WO's asset children as well.
  4. If the chosen status is one which no longer has any possible transitions, it will no longer be possible to access the statuses list.


If the WO status is configured to Start Timer, when the WO switches to that status, it automatically starts the labor time. If it is configured as End Timer, when the WO switches to that status, labor time finishes automatically.

 


    • Related Articles

    • Mobile - How do I report, change or delete labor?

      To report labor, follow these steps: Access Menu | Report Work; On the work order list, select the WO you wish to view/record the labor; On the work order options (3 dots icon), click on Labor; The WO's labor records list is presented: Synchronized ...

    • Mobile - How to change a work order that was not yet synchronized to the web cmms?

      You can only change work orders that have not been synchronized yet in draft. To change the data of a work order, you must follow these steps: On the dashboard, select "Report Work" or on the menu select the option "My Work" On the Work orders, press ...

    • Mobile: how to synchronize information?

      When the user accesses Valuekeep CMMS, he does not have data, to get them it is necessary to synchronize them. When entering the app for the first time, the data will be automatically synchronized in Background.   To synchronize the data, you must ...

    • Mobile - How to report labor using the timer?

      When a work order is on a state that allows to report work, when accessing the WO file, the option “Timer” will be available on the work order view, on the right lower corner. To report labor using the timer, you must perform the following steps: ...

    • Mobile - How to explore work orders?

      It is very important for technicians to be able to quickly view the work that they must perform. You can check the work that needs to be done through the following options: Technician dashboard – allows technicians to immediately know the number of ...