How do I consult the follow-up messages associated with a work order?

How do I consult the follow-up messages associated with a work order?

Work orders (WO) can contain follow-up messages. This information is very useful for the administrator to track each WO.

To consult the list, simply go to Work | Explore Work | Follow-up Messages or search for Follow-up Messages in the search available in the header. 

By default, the list:

  1. only displays messages created in the current quarter;
  2. only displays the last five messages of each Work Order;
  3. is sorted in descending order of the date of the message;
  4. provides general filters and column filters. 

The number of messages to display cannot be less than 1.

This option is only available for the Administrator profile.


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