How to consult the history of a Work Order's state transition?
A work order is created in the initial status and until it is finalised it passes through different statuses.
With the profiles Administrator and Maintenance Manager, you can see the list of all statuses through which the work order passed.
To check the status of the work order, go to Work | Explore Work | Work Order Status Transitions. In this list, you can filter the list by one date range for status transitions.
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How to change the state transition dates of a work order?
The state transition dates can be changed, for that select the option Work | Work Orders The work orders list is presented Select the work order that wish to change the state On the "Operations" link, select the option "Change State Transitions" ...
How to report downtime associated with the work order?
An asset, location, equipment or tool can be unavailable for a period of time. To report down time associated to a work order, you must execute the following steps: Access the option "Work | Work Orders"; Edit the desired Work Order using the ...
How do I manage batch work orders?
Work Order (WO) management was designed to increase the maintenance manager productivity. Thus, with this feature, the manager is now able to: change the state of several WOs simultaneously; print several WOs simultaneously; To manage WOs in batch, ...
How to view the traceability of a work order?
A work order can be originated from: I.Another work order; II.An order; III.A preventive maintenance event. To consult the traceability of a work order, select the option "Work | Work Orders". The list of work orders will be displayed; Select the ...
How do I consult the follow-up messages associated with a work order?
Work orders (WO) can contain follow-up messages. This information is very useful for the administrator to track each WO. To consult the list, simply go to Work | Explore Work | Follow-up Messages or search for Follow-up Messages in the search ...