Valuekeep CMMS - Help Center

Are you a Valuekeep customer working on the version 2?  Access your help center >
    • Help Center

    • Welcome to Valuekeep

      Here you can find all the information on how to get started with Valuekeep CMMS software.
    • How to Videos

      Here you can find video tutorials and webinars to help your learn how to use Valuekeep effectively.
    • Web CMMS

      Here you can learn more about every Valuekeep’s feature and how to configure your new CMMS.
    • Mobile CMMS

      Here you can find information about Valuekeep CMMS apps, its features, configurations, and processes.
    • WebAPI, Integrations and Data & Security

      Here you can learn more about how to customize or integrate Valuekeep with other systems. As well as, understand how we manage your data and keep it safe.
    • Product Releases

      Here you will find all the information related to our latest product releases and updates.
    • Recent Articles

    • Frequently Asked Questions on the Cegid Account

      As seguintes perguntas frequentes visam esclarecer dúvidas sobre o acesso à aplicação: 1. De que dados necessito para registar uma nova conta? Para registar uma nova conta, pode utilizar o seu email ou uma conta externa que já possua (Microsoft, ...
    • WebAPI changes with the release of SR11

      The SR11 release has performance improvements at the API level and essentially the ODATA methods, but these improvements have forced us to have small breaks. With the release of SR11, integrations between Valuekeep and external systems or specific ...
    • Product Update June 2023

      In this release we highlight the following features: Automatic subtitles available in english Explore data: Lists: quick filters Quick filters are available on all columns and allow you to search the data directly. For example, you can search by any ...
    • How to customize the pipeline tags for the request URL?

      In Valuekeep, there are "POST" requests, which come from keys, as shown below: The method used to create a follow-up report in a work order is: POST ...
    • Example of a custom pipeline configuration

      The Valuekeep pipelines can be customized and configured based on the business model being implemented. Next, we show an example as a webinar:
    • Popular Articles

    • What are access levels and how can I create them?

      The access levels are a way of restricting the access of certain work groups by area. To create a new Access Level, select the option Settings | Assets | Access Levels; The list of access levels is displayed; Press the "Create" button. Enter the ...
    • How to create requests?

      Through requests, an organization's employees can request maintenance actions on assets or locations. These maintenance requests, usually referred to as HelpDesk requests, allow the maintenance teams to respond to different requests by creating ...
    • What happens to my data when I leave?

      Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...
    • How to create a preventive maintenance?

      Preventive maintenance specifies a set of maintenance actions to be performed based on a fixed recurrence or on meter values. To create a new preventive maintenance, select the option Work | Preventive Maintenances: The list of preventive ...
    • How to set the preventive maintenance's time zone?

      Preventive Maintenance allows you to set the time zone in which events must occur. This way you can locally setup events that must occur on the day and at the time of the place where the work will be performed. The event preview displays events that ...